1. Shipping Areas
    We currently only offer shipping services within the United States. For international orders, please contact customer service for more details.
  2. Shipping Methods
    The main shipping companies we work with include:
    United States Postal Service (USPS)
    FedEx
    UPS (United Parcel Service)
    You can choose different shipping methods at checkout to meet your needs.
  3. Order Processing Time
    All orders will be processed and shipped within 1-3 business days after payment is confirmed. Please note that processing time may be delayed due to order volume or holidays.
  4. Shipping Time
    Standard Shipping: Usually takes 5-7 business days, depending on your location and the shipping method selected.
    Expedited Shipping: Usually takes 2-3 business days, and the specific delivery time will be determined at checkout.
  5. Shipping Costs
    Shipping costs are calculated based on the order total, shipping address and selected shipping method. You will see detailed shipping cost information at checkout.
  6. Order Tracking
    Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your package in real time on the shipping company’s website.
  7. Undelivered Orders
    If your package did not arrive within the estimated delivery time, please first check the tracking information on the shipping company’s website. If you still cannot find the package, please feel free to contact us and we will assist you in the search.
  8. Damaged or Lost Goods
    If the package is found to be damaged or lost during delivery, please contact us within 48 hours of receiving the goods. We will investigate the situation and provide you with a solution.

Thank you for choosing PacEco LLC, we look forward to providing you with an excellent shopping experience and service!

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